Forward Deployed Engineer

About the Role At AccleroTech, Forward Deployed Engineers (FDEs) are the technical face of our company. You’ll work directly inside enterprise environments to deploy AI agents tailored to complex workflows, integrate with legacy systems, and deliver production-ready solutions at scale. This is a hands-on, customer-facing engineering role that blends software development, solution architecture, and technical consulting. You’ll own deployments end-to-end — from first principles through measurable production outcomes — acting as both a builder and a partner to enterprise customers. Responsibilities Partner with enterprise customers to map workflows, define success criteria, and design customised AI Agent solutions. Lead deployment, integration, and configuration of the AccleroTech Agentic platform across cloud, on-prem, and hybrid environments. Build production-grade interfaces with CRMs, ERPs, HRIS, EHRs, and custom APIs. Collaborate with ML and product teams to operationalise LLM/SLM-based workflows and design safe, scalable agent behaviour. Conduct onsite workshops, audits, and go-lives at enterprise customer sites in the US and Europe. Own reliability, performance monitoring, incident response, and continuous iteration of deployed systems. Document technical implementations, best practices, and reference architectures for reuse across industries. Act as a bridge between customers and product/engineering teams, feeding insights back into platform improvements. Must Have Criteria 5+ years of software engineering experience with ownership of production systems. Strong programming skills in Python, Node.js, or JavaScript. Experience with REST APIs, OAuth, Webhooks, and enterprise data integration. Hands-on experience with AWS, Azure, or GCP. Proven ability to debug and operate production systems in environments you don’t fully control. Experience integrating LLMs into production systems (prompt engineering, tool use, agent orchestration, evaluation pipelines). Strong communication and interpersonal skills for client engagement and executive presentations. Willingness to travel internationally (US/Europe) on short notice. Preferred Qualifications Prior experience in forward-deployed engineering, solutions engineering, or consulting roles. Exposure to enterprise domains such as healthcare, finance, HR, or customer service. Experience deploying Conversational AI, Agent Assist, or workflow automation solutions. Background in regulated or compliance-heavy enterprise environments. What We Offer Direct ownership of customer outcomes — your work determines whether pilots scale into production. Exposure across 35+ global markets and enterprise verticals. Startup pace with Series B resources — backed by Index Ventures, Insight Partners, IVP, and Bessemer. High-reward environment with significant autonomy and a clear path to shaping product and delivery playbooks. Show more Show less