Principal Solutions Architect

Principal Solutions Architect 📍 Remote (US) | $270k OTE We're hiring on behalf of a well-funded CNCF scale-up trusted by some of the world's largest enterprises. Their platform sits at the core of how organisations connect, secure, and observe APIs, microservices, and service mesh infrastructure. This is a senior post-sales role for someone who lives at the intersection of cloud-native infrastructure and emerging AI workloads. You'll own a small portfolio of strategic accounts and guide them through some of the most complex production challenges in the market right now - LLM gateways, agent-to-agent communication, securing model traffic at scale. What you'll be doing: → Serving as the primary technical relationship for a portfolio of strategic enterprise accounts → Leading end-to-end technical issue resolution, including hands-on troubleshooting and escalations with Engineering → Guiding customers through AI and agentic use cases built on a cloud-native, service mesh-based stack → Consulting on architectural best practices, performance tuning, and operational excellence → Running tailored workshops and enablement sessions to build customer self-sufficiency → Acting as the voice of the customer internally - feeding real production feedback into Product and Engineering What we're looking for: → 5+ years in a customer-facing technical role (SA, CSE, SRE, or similar) → Deep hands-on experience with Kubernetes, service mesh technologies, and API gateways/proxies → 1+ years with AI/ML technologies - LLMs, agentic frameworks, or AI infrastructure → A track record of owning technical relationships with large enterprise customers post-sale → Strong communicator across the full spectrum - platform engineers to C-suite → Comfortable scripting in Go, Python, or Bash This is a strong fit for senior SAs who have worked at Cloud Native companies where you've built real depth in cloud-native infrastructure and are ready to step into a role where AI is a first-class workload, not an afterthought. Interested or know someone who'd be a great fit? Drop me a message or apply via the link below. #SolutionsArchitect #CloudNative #Kubernetes #ServiceMesh #CNCF #AIInfrastructure Show more Show less